1click media

Building Better Websites

client onboarding

The Process That Works

When embarking on a new project with a client, Digital Agencies follow a set process which is designed to deliver the best possible product based on their business goals, target audience, competition and numerous other factors. Overall, this is a cyclical process that enables companies to learn and evolve as they develop and monitor their site’s growth.

At 1click media we focus on the client onboarding aspect of this process: We know which steps to take once a lead is identified, and we follow it through to the design process. This is where we fit in and how we’ll help you launch a successful website.

Our process includes the following types of documentation and consulting support:

  • Client Consulting Services
  • Strategic Presentations & Documentation
  • Account Management Services
  • Discovery Session & Planning
  • Business Requirement Documents
  • Competitive Analysis & Documentation
  • Usability Analysis & Document
  • Persona Identification Documentation
  • Project Management Services
  • Site Architecture Mapping
  • Annotated Wireframes
  • Functional Specifications Documents
  • Detailed Creative Briefs

Client onboarding is absolutely critical for ensuring that the design and implementation clears an optimal path to the target audience.

The Strategy > The Goals > The User > The Framework > Overview: Client Onboarding


Agency 911: We are dedicated to helping Digital Agencies with client onboarding for their Clients. If you need quick turnaround from a reliable source, look no further.

The process that works, and how we can help:

We have optimized websites in many industries with proven results:

  • Advertising
  • Entertainment
  • Publishing
  • Retail
  • Tourism/Local Listings
  • Transportation

With over a decade of experience to our name, we have the expertise needed to guide you through any challenge and help you develop and maintain long term relationships with your clients.

About you

We leverage your process and deliver supporting documentation that yields optimal results.

Our clients

We work with clients of all sizes


Do you have a challenge not listed in our services? We are able to perform a-la-carte services for most technology and business-based challenges.

If you have a comment, question or just want to say hello, please call us directly, or email us here.

Building Better Websites